We've put together a list of our most commonly asked questions. If we haven't answered your question here, just drop up a email to [email protected] and we'll get back to you within 2 days.
Where are your products made?
All products are designed by Mia in her studio. Smaller prints are printed in house, and larger prints & postcards are printed by our production partner just a few miles down the road!
What print sizes are available?
Most prints are available in four sizes listed below, however there are a few available in A4 & 30x40cm only. From time to time, we may offer some different limited edition sizes.
30cm x 40cm
50cm x 70cm
70 x 100cm
How long is your processing time?
A4 and 30x40cm sizes are printed in Mia's studio within 3 working days. Larger sizes are printed by our local printing partner and have a lead time of 10 days. During busy periods (mainly Christmas), please note this may be a little longer. Please see below for delivery times.
How much is postage?
UK - £3
Europe - £7
Rest of World - £10
Please allow 2-5 working days after receiving your dispatch email for delivery. For international orders, please allow up to 15 working days.
Please allow up to 10 working days for delivery outside of the UK, however it can sometimes take up to three weeks.
For more information, please visit our delivery page here.
What size are the pennant flags?
Pennant flag prints are approximately 21x24cm at their widest part. The optional hangers are 21cm wide so fit the print perfectly.
My order has arrived damaged, what can I do?
We aim to deliver every order in perfect condition, however sometimes things can happen in transit that are out of our control. If your order arrives damaged, please send some photos to [email protected]afelce.co.uk so we can help.
My order has not arrived, what should I do?
If your order has not arrived within 5 days of receiving your dispatch email, please drop up as email to [email protected] so we can help. Please refer to the processing time and delivery times above.
Where can I buy frames for my print?
Our print sizes were selected with ease of framing in mind. You can easily find all sizes online and in good home stores, including John Lewis, Dunelm and Ikea.
Do you do commission work?
Yes, we'd love to help. Drop us an email with some information to [email protected] and we will get back to you.
I like one of your prints but would like it in a different colour, is that possible?
Sure! Just drop us an email and Mia will get back to you.
Do you offer wholesale?
We do, please drop us an email to [email protected]